Our mission is to provide operational oversight and day-to-day customer service solutions to ensure continuity and collaboration amongst all stakeholders in Water Districts, Municipal Utility Districts, and Towns in Texas.
Through increased organizational efficiencies and enhanced customer service inititives, we fill the void for Special Districts and Towns and ensure their residents needs and expectations are met on a daily basis.
With Blue Line, you don't need full time employees or staff to handle your District's daily, weekly or monthly customer service complaints or management needs.
Our team is made up of several experienced professionals who are dedicated to providing exceptional service to our elected officials, fellow consultants and more importantly, your residents.
We work closely with our client districts to understand their needs and provide tailored solutions that will exceed your expectations.
From handling daily phone calls and emails from residents, vendors, and other consultants, to assisting your engineers and residents with inspections, reporting and maintaining important infrastructure issues such as potholes, dangerous sidewalks, faded lane striping, missing roadway signage and more.
Our team resolves these issues and provides informational and valuable reports to your board every month.
Our team is led by our CEO, Greg Wilkerson. He is an experienced general manager and police executive with over 30 years of law enforcement and municipal government service, and over 23 years in supervisory, command, and executive level positions.
He holds a Bachelor of Science degree in Organizational Leadership from Mountain State Un
Our team is led by our CEO, Greg Wilkerson. He is an experienced general manager and police executive with over 30 years of law enforcement and municipal government service, and over 23 years in supervisory, command, and executive level positions.
He holds a Bachelor of Science degree in Organizational Leadership from Mountain State University in Beckley, West Virginia and is a graduate of the FBI National Academy, 243rd Session, in Quantico, Virgina.
Greg is a progressive and innovative leader with a demonstrated ability to lead, mentor, train and manage others. As a current resident of a Municipal Utility District, he understands the importance of meeting and exceeding the needs of residents and business owners in the district.
Rob Adams brings decades of experience as a water district board member, board president, and general manager of a large water control and improvement district here in North Texas.
Rob assists our clients with on-site inspections and visits to our client districts, meetings with engineers and other consultants, preparation of monthly gener
Rob Adams brings decades of experience as a water district board member, board president, and general manager of a large water control and improvement district here in North Texas.
Rob assists our clients with on-site inspections and visits to our client districts, meetings with engineers and other consultants, preparation of monthly general manager reports and attending monthly board meetings as necessary.
As a homeowner in a Water Control and Improvement District, Rob understands the complexities involved with ensuring that special districts collaborate with taxpayers to find creative ways to provide adequate levels of service to residents and be good stewards of their monies.
Prior to joining Blue Line, Sandra served in the healthcare and mortgage industries for many years. Her experience in these people-oriented and detailed fields allow her to effectively and efficiently communicate with your residents and consultants on daily issues and concerns.
Sandra assists our client districts by manning phones, monit
Prior to joining Blue Line, Sandra served in the healthcare and mortgage industries for many years. Her experience in these people-oriented and detailed fields allow her to effectively and efficiently communicate with your residents and consultants on daily issues and concerns.
Sandra assists our client districts by manning phones, monitoring and responding to emails and incoming tickets in regards to resident issues or concerns. She interfaces daily with our client district's communications, engineering, landscaping, and water operator consultants to ensure resident's requests are handled in a timely manner. She is committed to delivering exceptional service to all of our clients and their constituents.
A team member will contact you as soon as possible!
bluelinemgmt.com
Mon | 09:00 am – 05:00 pm | |
Tue | 09:00 am – 05:00 pm | |
Wed | 09:00 am – 05:00 pm | |
Thu | 09:00 am – 05:00 pm | |
Fri | 09:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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